FOI, Privacy Notices, Complaints, Whistle-Blowing, Funding & Charging Policy

Complaints

Our full complaints policy can be found further down the page. If you are unhappy or have concerns about the academy or a person associated with the academy then you may wish to make a complaint, in the first instance please see our policy below. 

Telephone: 020 8981 2680

If your complaint is about the Principal please contact Mr Everitt, Assistant Director, Secondary Education. If the complaint is about the Assistant Director, please contact the Harris Federation.

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Privacy Notice

Under data protection law, individuals have a right to be informed about how the Federation and its Academies use any personal data about its students.  We, the Harris Federation, comply with this right by providing Privacy Notices to parents/carers and students, as appropriate, where we are processing their personal data.

Harris Federation is the Data Controller for the purposes of data protection law and therefore will determine the purposes for which personal data is processed (the ‘why’ and the ‘how’).  Your Academy and authorised 3rd parties, e.g. ParentPay, process and ‘use’ data on behalf of the Federation and are therefore Data Processors.

We collect and use personal data about the students who attend our Academies, in order to provide an outstanding education.  This personal data includes identifiers such as name, address and contact details of parents/carers, characteristics such as ethnic group, nationality and language, attendance information, test results, medical conditions, and special educational needs information.

This data is used for a variety of reasons, including:

• Support student learning.
• Protect student welfare.
• Monitor and report on student progress.
• Contact students and parent/carers when we need to.
• Provide appropriate pastoral care.
• Assess the quality of the services we provide.
• Administer admissions waiting lists.

The Federation and its Academies will ensure that all personal data is processed fairly and lawfully, is accurate, is kept secure and is retained for no longer than is necessary.  We do not share personal information about our students with any third party without consent, unless the law and our policies allow us to do so.  For example we are required to pass on some data to the Department of Education (DfE).

See our Privacy notices below to learn how we collect, use, protect and share the personal information about our students.

If you have any question, concerns or would like more information about anything mentioned the Privacy Notice(s), please contact the Federation’s Data Protection Officer (DPO), details below:

Data Protection Officer

Harris Federation

4th Floor Norfolk House

Wellesley Road, Croydon

CR0 1LH

Email: dpo@harrisfederation.org.uk

Tel: 0208 253 7777

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Freedom of Information

The Freedom of Information Act 2000 gives the public right of access to information produced in the course of the Federation’s work. 

There are exemptions to this right. In particular, data about living, identifiable people ('personal data') continues to be covered by Data Protection legislation and is not generally publicly available except to the "data subject".

Further details on our Freedom of Information process can be found in the Federation policy below.

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Funding

The Academy is part of the Harris Federation for which the annual report, annual audited accounts, memorandum of association, articles of association and funding agreement can be found here. The Academy’s own supplementary funding agreement can be found below. 

Details of executive pay can be found on the financial information page of the Harris Federation website.